That way I can decide to accept or decline without going through the useless counter offer routine. I will do my best to reply to all queries promptly. I pack well and have not had but a few probems.If you have any concerns about the item(s) received then please contact me prior to leaving feedback and I will work with you to resolve the issue. Check out my other items. I have many other Royal Doulton items listed in my store Whisper Walk. The item "Royal Doulton Musical Character Jug Old Charley D5858" is in sale since Saturday, November 28, 2020. This item is in the category "Collectibles\Decorative Collectibles\Decorative Collectible Brands\Royal Doulton\Character, Toby Jugs". The seller is "hhikid" and is located in Pompano Beach, Florida. This item can be shipped to United States.